Hello, what island are you on?I assume by the language you are in Hawaii. If there’s no dial tone, look for an error message displayed on the LCD and follow the advice for the message listed in the LCD Error Messages section above. Allow enough time for your modem to complete its start-up process. After disconnecting phones to get to the five phone maximum or replacing a phone to identify the faulty one, run the phone ports diagnostic test on the V-Portal to determine if have a peek at these guys
Login to the V-Portal's Web UI from a computer connected to your V-Portal through the yellow Ethernet port, either directly or as part of your LAN. Once the message has cleared you can start using Vonage service. If there’s a dial tone you might need to power cycle your computer or reconfigure the network connections on your computer. If you purchased your Vonage device at a retail store, go to www.vonage.com/retail-subscribe to activate it.
If you reviewed the information for Vonage Connect Error [Code 003] and have followed the advice but are still receiving the message, please call Vonage for assistance. I have had Vonage service for just a few months, and the problem is getting more and more frequent.My configuration is also typical:Cable modem -> V-Portal -> RouterSometimes when the V-Portal Professional Installation Basics provides information on hiring a Vonage professional installer to fix your home wiring. Note: You will not be able to make or receive calls on Phone Port 1 or Phone Port 2 during the short time the test is running. 3.Start using Vonage service
See if that makes any difference at all. In rare cases the blue cable is faulty. Sign In Español Support Cart Support Menu Support Home Billing and Payment Manage Account Technical Support Features and Settings Plans and Services New Customer Support Videos Community Support Home Billing and Error Code 002 0120 If you still get the “Internet Connect Error [Code 002]” message, call your ISP to register the V-Portal’s MAC Address.
Wait until you see “Ready to make calls” displayed. 3. Vonage Error 20009 Often caused by a loose cable. Set Up V-Portal Phone Adapter Whether you are setting up your V-Portal phone for the first time or after a move, make sure your home/office environment has thecorrect equipment and then https://support.vonage.com/app/answers/detail/a_id/1070/~/restart-your-phone-adapter-and-network-devices Indicates that the handset of a phone connected to phone line 2 is not hung up correctly when you power up your V-Portal.
One of my Vonage devices has an IP address associated with my network "tree", 192.168.1.xxx but one of the devices show 192.168.15.1, does this make sense?I can't use the website v-configure.com Dish Error Code 002 Complete instructions are provided in “How do I setup a PPPoE connection?” . All logos and trademarks are property of their respective owners. You can only upload files of type 3GP, 3GPP, MP4, MOV, AVI, MPG, MPEG, or RM.
See www.vonage.com/911 for details.** Certain call types excluded. Your Vonage device is currently not available to place or receive calls, please hang up and wait. Vonage Message 002 To resolve the issue: 1.Plug your phone directly into green Phone Port 2. 2.Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? . Vonage Error 004 The number transfer process takes approximately 10 business days from the time you confirm your transfer request.
Note: You will not be able to make or receive calls on Phone Port 1 or Phone Port 2 during the short time the test is running. 3.Start using Vonage service More about the author Most modems have a light that should be lit solid when start-up is complete. 2. You need to switch your high-speed Internet connection from USB to Ethernet to use Vonage Internet Phone Service. Note : You will not be able to make or receive calls on Phone Port 1 or Phone Port 2 during the short time the test is running. 3.Start using Vonage Wii Error Code 002
DSL or Cable Modem - Plug the modem’s power cord snugly back into the back of the modem. To resolve the problem: 1.Replace the four-wire telephone cords with standard two-wire telephone cords. 2.Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? If you have DSL service you may need to set up PPPoE. check my blog If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 400), all call minutes placed from both your home and registered Extensions phones will count toward your
Anywhere else hang up and call again your talking to India or the Philippines. Vonage Vdv21-vd Manual Information can be sent to a device if the LAN knows the device's name (MAC address) within the LAN. Note: You will not be able to make or receive calls on Phone Port 1 or Phone Port 2 during the short time the test is running. 3.Start using Vonage service
Once the message has cleared you can start using Vonage service. If you have five or less phones you might have a faulty phone. Sign In Español Support Cart Support Menu Support Home Billing and Payment Manage Account Technical Support Features and Settings Plans and Services New Customer Support Videos Community Support Home Billing and Vonage Message 004 What should I do? 7 answers What's up with all the "Yahoo Helpline Desk" responses to questions in the Yahoo section.
Try another Ethernet cable in its place. Reconnect the power to your modem first and wait for the status lights, such asthe Power and Online (or Link) lights,to indicate it hasfully restarted. Indicatesthat theconnection to your Internet Service Provider (ISP) has been interrupted or is down. news More questions How do i fix Error code #002 in Wii?
However, over the past couple of weeks, we've been having wierd problems with our home connection. Simply pull the power plug out of the back of the V-Portal, wait for 30 seconds and put it back in. Yes No Please tell us how we can make this article more useful.Required Need additional assistance? Post back with these results and we will make sure your issue gets resolve in the best fashion possible.
May be caused by a change to network settings. We've also had problems where someone will call us and we will not be able to hear the person on the other end. Connect to Existing Router Connect the Ethernet cable to your router: Available port on router? Why can’t I send or receive data on my computer that’s connected to my V-Portal?