got the channels back. hi it a new cisco box ,is it easy???..thanks mikie64, Oct 9, 2010 #6 pief Member Joined: Oct 22, 2010 Messages: 6 Likes Received: 0 hi. Ginger Nut View Public Profile Find More Posts by Ginger Nut 01-10-2007, 11:57 #9 Digital Fanantic Posts: n/a Quote: Originally Posted by Ginger Nut When the engineer fails to Maybe give them a ring and let them know before they charge you that tenner cos if u dont and u get charged £10 u will be less than happy! Source
The outcome of the feedback would fall in line with our training and possibly disciplinary process, however I cannot comment on specific instances. 3. Was she struggling daily at encapsulating those quality responses into cogent English? Yes they were running through a script and would not stop until they had got to the end, when I got the "oh it is a problem with your box". Usually it comes back after a few seconds - rarely - you need to cycle the box. try here
I think the box has had it. The other problem with your web-form? James, I began this dialogue on AUGUST 24th of this year. If you see a '1059...' in the error code phone faults to get it rectified.
Usually it comes back after a few seconds - rarely - you need to cycle the box. I hope they are still there today when I check. Truly amazing. However I still think that this is not the cause of your STB issues.
James Clarke Team Manager Virgin Media Email: [email protected] 15/11/2007 Thanks James. Some customers do not have their customer account number to hand, so we ask for other details to confirm who you are. He agrees the program guide is unreliable and has been for a very long time. You can find feedback on this article and on Virgin Media's Video-on-Demand service from readers like you by clicking here.
Ask to speak to the manager usually gets you back to England. http://www.techwatch.co.uk/forums/threads/virgin-hd-v-box-error-ld-20-ld-30.101932/ What is your available time Wednesday-Friday this week? Home Forums Recent Posts Help Smilies BB Codes Trophies Cookie Usage Terms and Rules Search Virgin Media kept me waiting 32 DAYS before I received a substantive response.
Ask to speak to the manager usually gets you back to England. this contact form After many months of being ignored, I finally wrote (snail mail) to them about dismal Video-on-Demand. Yesterday when installer was here it was complaining that the card was not inserted properly. Presumably - no-one knows your location and so you're safe from any real consequences. 2.
That night it repeated itself over and over 04, 10, 20, 30, 40 and I had imagine it was updating and might have something to do with the new channel Virgin All you really need is my phone number. From our dialogue I appreciate that this is the main issue with your service. have a peek here It then acted peculiar, it kept going through the numbers like it does when you reboot the system.
Hopefully Paul's test box will prove this. making stuff work properly in exchange for folks' money. It also evidences something which is clear from the outside through the service levels that you provide - no-one in your group knows how to run a service organisation. 4a.
Regards James Clarke Team Manager Virgin Media Email: [email protected] 12/11/2007 Hi James, Thanks for your apology. Learn More. Regards try and unplug the power lead at the back of the box, hold services on the front of the box and then plug it back in Ben B View I see on your account that this fault was reported on the 24th August and referred to our 2nd line techs.
It's wonderful to watch, isn't it? But my experiences with your company to date, and with NTL before that, have been miserably vile. I cannot get sky as i am in a listed buiiding and i dont have a ariel good enough for freeview otherwise i would. Check This Out Since James Clarke is doing such a good job for me, I report a slew of other really annoying stuff about Virgin Media's television service.
mikie64, Oct 9, 2010 #4 G77 Moderator Staff Member Joined: May 21, 2008 Messages: 5,343 Likes Received: 0 it might of come from somewhere totally different originally. We removed and reinstalled ... e. If this doesn't fix your problem, check our Service status area.Thatâ€™s it!
Stay logged in Techwatch tech help forums Home Forums > Tech Forums > Digital TV > Home Forums Forums Quick Links Search Forums Recent Posts Members Members Quick Links Notable Members Same thing on 120. I want to dial in and press 3 - not stand there while the message (which, by the way, sounds annoyingly like she's talking to an infant) takes far too long. Paul is also aware of your concerns about wider issues of the VoD system, which he believes could broadly fall into either possible network, or software issues.
Meanwhile, for the first time in a while I tried to use VoD just now, and here is another fault report: 30/11/7 18:56 120 Hustle series ep1 Got all the way Ask to speak to the manager usually gets you back to England. Regards James Clarke Sent 20/10/2007 Hi James, I appreciate your efforts, thanks. Regards dtwplanner View Public Profile Find More Posts by dtwplanner 22-09-2007, 14:28 #4 tpick cf.addict Join Date: Aug 2007 Location: London Services: Virgin Media XL TV (EX NTL/CW),
I'm still interested in why the program guide is always wrong for BBC3. If you have received this email in error, please delete it from your system: its use, disclosure or copying is unauthorised. Often a faulty extension lead or adapter will stop a box working. And if that was not her genuinely best effort, then she is not up to the job.
They seem Northern to me and also difficult to understand. Here are comments. 1. James you and I are investing hugely in this. unresponsive you you can't select it.
sjp, May 4, 2011 sjp, May 4, 2011 #2 May 4, 2011 #3 of 5 Paul Webster Member 48 0 Nov 16, 2003 UK My TiVo is able to access the