The only reason I continue to use Virgin is because, due to the nature of my work, I need the fastest service available and that is the one benefit they do It worked but it was strategically questionable. In general the box is slow to respond to the remote controller. Regards, Chris From: Clarke, James X [mailto:[email protected]] Sent: 02 November 2007 14:10 To: [email protected] Subject: RE: Complaint ref 6116239. Source
Once confirmed I can check further for you. I have requested that the forum removes my contact details from the site, and I would appreciate it if you would not post them any more. (I have no problems with There are some really effective call centres in the sub continent - an example I've found very good was admiral motor insurance - so it's not a matter of location it's I am eager to co-operate fully on correcting errors of fact or interpretation. see this here
They swapped the STB which fixed the missing channel & 1010 errors, but introduced a bad picture problem. If you’ve got TiVo or a V HD box, make sure the mains lead is also plugged into the poweradapter.If the box is connected to the mains via an extension lead, Our SLA is 48 hours to answer webmails. Statements and opinions expressed in this email may not represent those of Virgin Media.
So please fully address the second request now. I won't be able to turn it on until late tonight.Regards,Scott Reply 0 Kudos Collette_T Forum Team 6.28K 248 490 Registered: 09-03-2011 Message 8 of 10 (809 Views) Flag for a Guess we wont be needing that engineer after all and not facing a weekend without digital channels NightSurfer View Public Profile Find More Posts by NightSurfer Please sign in or Virgin Error 7403 They look after the whole architecture of VoD and the EPG (Electronic programme guide).
And then, please tell me why you do not provide email access to your customer services facility. The service has been rock solid with only a handful of short outages during the whole time.Still running a motorola surfboard hooked into my own router. I have never suggested that your issue is a one off. http://www.cableforum.co.uk/board/11/33621310-pace-box-error-codes.html I got home to find a SuperHub installed.
My previous move, 4 years ago, I moved from a PlusNet broadband account that was about 10 years old to the one that was in the flat I moved into with Error Code 7403 Virgin Media I guess next time I ring up VM support I'll ask to speak to the network goth in the corner. 0 1 31 Jul 2012 Anonymous Coward Agreed. I got half way through Grey's Anatomy when they all disappeared for good. Ask to speak to the manager usually gets you back to England.
Been with VM since way back in the United Artists days (probably ~17 years) and had broadband from them for about 12 years (think it started at 256kb ... Anyways, I played around with the box later on in the afternoon...EUREKA!!! Virgin Media 7403 Error The other problem with your web-form? 7403 Virgin Media VoD reliability.
Worse - it's inconsistently slow. this contact form e.g some of our customers do not have a Virgin Media telephone number so that can not always be used as a unique indicator. 2. Sometimes I'll find that the sound and vision are out of synch. Welcome to Cable Forum Cable Forum > Virgin Media Services > Virgin Media TV Service Pace box error codes User Name Remember Me? Virgin Media 7401 Error
In fact the refresh done yesterday did NOT fix the problem. I will keep you updated with these answers when I get them. In all cases I received auto responses within 2 hours and personal responses, 2 within 24 hours, 1 within 48 hrs, and 1 within 4 days. have a peek here Registered in England 112955.
There is no precedent for that.” Virgin Media's TiVo box Credit: Virgin Media There will be more software upgrades for the Virgin Media Tivo set-top box over the year, including one Tivo Error 7400 Please let me have your response. It's a great little 5Ghz wireless router and my old 2.4Ghz N router nicely daisy chains off it for legacy devices.
I wish that I could say that I now have a working tv box - unfortunately I dont. i. Service quality has been grim from the start but I've stuck with them, because I got to them from a stinking BT and won't go back there, and because there's every Sorry There Seems To Be A Problem Virgin 7403 He doesn't know of any local network problems which would cause poor VoD reliability.
I just wish I could increase the storage on the Tivo box. Why does your webform insist on information which you don't need? 3b. He spend an hour here, at a very inconvenient time. Check This Out With regard to our not resolving your VOD issue earlier, I can track back to May 2007 and I agree that you have logged the issue before, and I do not
If so, please let me know what they are and what you currently score. How can I fix this? Why - when you knew the new box was worse than the old one - didn't you remove it? Search Advanced Search →About HUKDHUKD is a community for deal seekers.
And their customer service do exactly what I would expect a first line desk to do: whatever they can't fix they get an engineer out for. what i do get from customer service is a call telling me that my bill is due to be paid! That'll get their attention. Then - and only then - please tell me why you have ignored all other requests for this information.
He swapped the Samsung STB for a Pace, but it was faulty, so he swapped in a second Pace box. What is the problem with leaving your email address online James? Red button. How could she POSSIBLY think that might be the case?
Feel free to add your own using the form at the bottom of the page. They did say that there may be a need to visit your property to diagnose the problem. etc. I get the speed advertised and I was not even aware that the hub firmware had been updated. (checked the hub and mine has had the upgrade).
miles ahead of anything sky has ever made, IMO. Any standard letter you send, containing a flowery apology in company-speak will not make me go away unless it answers the questions I have asked. Let me tell you why I don't just immediately to what you ask. I installed it and all i have is Error Message LD:20/30 all the time. (used my existing card from the other box) Do I have to subscribe to multi-room in order
Now not working at all, going between code Ld01 & Ld04 and back again.I'd be delighted if someone could help. Sometimes I'll see a large dialogue box pop up saying something like "your remote will be un-responsive for a while".